FAQ

About the Company

What is Tupear

Tupear is an online platform that connects students with a study partner to them increase their productivity and ensure they achieve their goals. We believe that learning should not be a lonely experience

Who is it for?

Tupear is for students who:

  • Are in higher education or are studying an online course.
  • Find it difficult to stick to a study schedule and often procrastinate.
  • Need someone they can study with and be held accountable to.
  • Lack motivation to study and find learning lonely.

When was Tupear Launched?

We launched our platform on the 27/06/2020 🎉, to be exact. As you can see, we’re still super young, but full of ambition!

Do you have an app?

At the moment we do not have a mobile application but this is something we’re currently exploring.

Who created Tupear?

We're currently a team of 5 ambitious co-founders! Check-out our Instagram Page for more information.

How it works

Who will I be paired with?

As part of the sign up process, we ask a few simple questions which help us determine your match. Your match will be someone in the same timezone and has a similar availability as you. We also take into consideration the reason you signed up to our platform, how you want to work with your partner and ensure your match has similar expectations.

Can I request a new partner if things don't work out?

Absolutely! If at any point you believe you will accomplish your goals with a different match, simply let us know and we will match you with someone else and start the cycle again

How quickly will I get a partner?

As our community is still growing , we aim to connect you with a partner within 48hrs. Sometimes it’s a lot quicker than this, but the more people that join, the more we're able to reduce this time

What happens if my partner ghosts me?

We understand this sucks, and we highly discourage people from doing this! However, if within 48hrs of being matched your partner is not responsive we will connect you with someone else

How do I communicate with my partner?

We are in the process of developing our own platform! At the moment, you can communicate and instant message your match through our slack community. We also advise using google meets or zoom for video calls.

Can I choose the person I am partnered with?

We match everyone that joins the platform ourselves, however, we give you the opportunity to specify exactly what you want in a partner during the sign up process.

How will my partner and I work together?

As soon as we match you with your partner, you set up a 5-10 min intro chat with each other where you discuss how you can work together. We have created a number of frameworks you guys might choose to follow, you will get access to this when you join the community.

Do I need to pay to join Tupear?

We collect a payment of £1.99 per month (cheaper than a big mac meal), in order to ensure our community is accessible to every student and to build a platform that allows you to achieve their goals. If you would like to discuss more about our fees, please drop us a message at hello@tupear.co.

Privacy

What do you do with the data you collect?

We only ask for and collect the information required to find you a match and ensure our platform serves our community. Your data is never shared or passed to any third party. You can find out more on our privacy page HERE. You can also send any privacy related questions to hello@tupear.co .

Still have questions? Email us at hello@tupear.co